At growinwithin.com, we strive to ensure your satisfaction with our products and services. Please read our cancellation and refund policy carefully to understand your rights and responsibilities.
1. Cancellation Policy
1.1 Order or Subscription Cancellations: You may request to cancel your order or subscription by contacting us at support@growinwithin.com. The following conditions apply:
- Digital Products: Cancellations are only allowed if the product has not been accessed or downloaded.
- Services: Cancellations must be requested at least 48 hours before the scheduled service commencement.
1.2 How to Cancel: To initiate a cancellation, please provide your order details and the reason for the cancellation via email to support@growinwithin.com. We will process your request and notify you of the outcome.
2. Refund Policy
2.1 Eligibility for Refunds: Refunds are provided under the following conditions:
- For digital products, if the product is found to be defective or inaccessible due to technical issues on our end, you may be eligible for a full refund.
- For services, refunds will be issued for cancellations made in accordance with our cancellation policy (see Section 1).
- Refunds will not be provided for partially used services or digital products.
2.2 Non-Refundable Items: The following are not eligible for refunds:
- Customized or personalized products.
- Services that have already been completed.
- Any products explicitly marked as non-refundable during the purchase.
2.3 Processing Time: Approved refunds will be processed within 7-10 business days. The amount will be credited back to the original payment method used during the purchase.
2.4 Refund Exceptions: If the refund is delayed due to issues beyond our control, such as payment gateway delays or banking processes, we will communicate with you and work to resolve the matter promptly.
3. Contact Information
If you have questions about our cancellation and refund policy or need assistance with a cancellation or refund request, please contact us:
Email: support@growinwithin.com
By making a purchase on growinwithin.com, you agree to the terms outlined in this Cancellation and Refund Policy.